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With 2 billion active users worldwide, WhatsApp is definitely the most popular messaging app worldwide! With Sparkcentral, you’re able to handle all WhatsApp messages in one intuitive and easy-to-use platform. Need an official WhatsApp Business number? We are official WhatsApp Partners and we’ll connect you with the official WhatsApp API.

1,965 likes · 1 talking about this · 307 were here. https://www.sparkcentral.com Sparkcentral offers a Web-based Agent Desktop optimized for asynchronous messaging workflows, with an Automated Messaging Distribution engine (AMD). In an interview with Analytics Insight, Joe Gagnon share his insight on how Sparkcentral makes customer service more efficient in the contact center. Sparkcentral recently announced the launch of their cross-channel conversation history feature.

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Sparkcentral has no obligation to monitor Customer’s use of the Services, but Sparkcentral may do so at its sole discretion and may suspend, restrict, or prohibit any use of the Services it believes may be (or alleged to be) in violation of Sections 3.1 or 3.2. 3.4. Equipment. 2021-01-07 Jim Simons is a founding Managing Director of Split Rock Partners.

Sparkcentral, based in New York and Belgium, has raised $37.6 million in funding since its founding in 2011, according to Crunchbase data. Its most recent investment was a $20 million venture round in 2016 led by Limburgse Reconversie Maatschappij.

Contact Us This is Sparkcentral About us We offer a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact center […] Let’s get in touch! Are you ready to start messaging with your customers?

Suzanne Norris and Lori Cashman joining this impressive group of investors with insights in this Crunchbase News piece: Hootsuite, Glia, Sparkcentral, Insight 

Explore the full potential of CX by managing all your messaging channels from one platform. 2016-11-21 Here’s what you need to know today in startup and venture news, updated by the Crunchbase News staff throughout the day to keep you in the know. Udaan raises $280M for B2B e-commerce India’s Udaan, operator of an online business-to-business marketplace, has raised $280 million in an extension of its Series D round. New and […] 2021-01-11 In January 2021, Hootsuite acquired Sparkcentral, a messaging customer engagement tool and competitor for an undisclosed price.

Sparkcentral crunchbase

2021-01-06 · Sparkcentral, based in New York and Belgium, has raised $37.6 million in funding since its founding in 2011, according to Crunchbase data. Its most recent investment was a $20 million venture round in 2016 led by Limburgse Reconversie Maatschappij .
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Hootsuite, a giant in the social media management sphere, has acquired Sparkcentral, a customer engagement startup based in Belgium and the US. Financial terms of the deal were not disclosed. Hootsuite acquires Sparkcentral Crunchbase Coty Closes $200M Kim Kardashian West Beauty Deal WWD Sequoia Capital China has taken a majority stake in his 10-year-old fashion brand Ami Paris WWD Back when the company, based in New York and Estonia, started in 2012, the concept of digital customer service–or pairing web and mobile experiences with digital communication choices, on-screen collaboration and artificial intelligence-enabled assistance–was relatively unknown, Glia’s co-founder and CEO Daniel Michaeli told Crunchbase News.
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Sparkcentral. 1,964 likes · 105 talking about this · 410 were here. https://www.sparkcentral.com

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Meanwhile, Sparkcentral was founded in 2011 and has raised just under $38 million. Figures courtesy of Crunchbase. From Calls to Messages. Sparkcentral’s operating premise is that there is a shift underway in customer service delivery from calls to asynchronous messaging. That’s a fancy term for messages that are not always answered in real-time.

Sparkcentral has participated in 2 events. They most recently attended, or will attend, The Customer Service and Experience Summit Europe on Sep 16, 2019. The Customer Service and Experience Summit Europe Sponsor Sep 16, 2019.

18 Aug 2020 According to Crunchbase, the start-up has raised $6m to date from Hootsuite acquires Sparkcentral to boost social media customer service.

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